At ElintRCM, we value the trust our clients place in us. Protecting the confidentiality and security of all of our patients’ and clients’ information is our top priority. This Privacy Policy describes how we gather, use, retain, and secure personal and financial data in accordance with HIPAA and other relevant laws on the protection of data.

1. Information We Collect

The kind of information we can gather in offering our revenue cycle management (RCM) and billing services include the following:

Personal Information: Name, address, contact details, demographic data.

Patient Health Information (PHI): Medical history, insurance details, billing records, and other claim-related information.

Financial Information: Payment details, account information, transaction history.

Technical Data: IP addresses, type of browser and usage statistics in interaction with the site.

2. How We Use Information

Gathered information is utilized with the purpose of:

Billing and insurance claims management and processing.

• Discussing services with the clients.
• Meeting legal and regulatory standards.
• Making our site and customer care better.
• Fraud and security risk cover.

3. How We Protect Information

Our administrative, physical and technical protection and guardians, including:

• Data in transit and data at rest encryption.
• Use by authorized staff only.
• Periodic HIPAA audit and monitoring.
• Safe servers and firewalls.

4. Sharing of Information

Personal or patient data is not sold, rented, or traded. The sharing of information can only be done:

• With healthcare providers, insurers, or business associates necessary for service delivery.
• In the presence of law authorities when necessary by law.
• With trusted service providers under strict confidentiality agreements.

5. HIPAA Compliance

We adhere to HIPAA Privacy, Security and Breach Notification Rules. The workers are trained on HIPAA regularly, and only job duties allow them to access PHI.

6. Data Retention

We maintain the information as long as we need to deliver services and as long as the law permits us.

7. Your Rights

The clients and patients might be entitled to:

• Access and review records.
• Ask to correct information that is not accurate.
• Request restrictions on certain uses or disclosures.
• Get a copy of records in electronic form.

Please contact us to exercise these rights.

8. Cookies and Website Tracking

We use cookies and analytics tools in our site to enhance the user experience. Find out more in our Cookie Policy.

9. Changes to This Privacy Policy

We can revise this Privacy Policy occasionally. An update on this page with a new effective date will be made.

10. Contact Us

Questions regarding this Privacy Policy or the way your information is managed may be directed to:

Email: team@elintrcm.com

 Phone: (469) 405-2826

Effective Date: 1 September 2025